Instagram For Brands

This content was originally featured in the August 14th, 2024 newsletter found here: INBOX INSIGHTS, August 14, 2024: Human Connection in Marketing, Instagram for Brands

In this week’s Data Diaries, we bid farewell to an old friend: Meta Crowdtangle. Originally a standalone company, I first became aware of Crowdtangle in 2015 at my old agency job. We were one of the first paying customers, and then in 2016, Meta (then Facebook) acquired the company.

Crowdtangle was unique among data provider companies in that they provided large scale data exports. Though the services they’ve offered have diminished over time, they were still the best way to get high quality, high quantity data from Meta for Facebook and Instagram.

With today’s cessation of service, every company wanting to do large-scale data analysis will need to find alternate solutions that will inevitably be less convenient, which is too bad. Our state of Instagram and state of Facebook reports will likely be suspended for a while until we determine whether it’s feasible to produce them with alternate data sources.

So with that, here’s our final (for now) state of Instagram analysis for brands:

When we step back and look at the last year and a half, we see that brand performance in aggregate on Instgram for engagement rates continues to decline. Back in January of last year, performance was around 0.25% engagement, or roughly 1 out of 40,000 followers. Currently, it’s hovering around 0.15%, or 1 out of every 67,000 followers.

One of the interesting things to note in terms of media types is that brands saw almost no engagement on any media type for most of 2023. In 2024, we see that video is suddenly doing reasonably well for brands. Bear in mind that Crowdtangle’s data lumped Reels and video posts together.

The thing about the Crowdtangle data is that it tells us the same story it’s told us for a while now: brand engagement on Instagram, in aggregate, continues to drop year after year. Your level of investment and effort for organic social media on it should be commensurate with the returns you see in your marketing analytics software.

We recommend once a quarter, doing a test period where you have very high activity for a week to see what, if any, activity you can spur. If after four quarters you see absolutely nothing, it’s probably not the best channel for your marketing.

Next week, we’ll look at Instagram influencer data.

Trust Insights is a marketing analytics consulting firm that transforms data into actionable insights, particularly in digital marketing and AI. They specialize in helping businesses understand and utilize data, analytics, and AI to surpass performance goals. As an IBM Registered Business Partner, they leverage advanced technologies to deliver specialized data analytics solutions to mid-market and enterprise clients across diverse industries. Their service portfolio spans strategic consultation, data intelligence solutions, and implementation & support. Strategic consultation focuses on organizational transformation, AI consulting and implementation, marketing strategy, and talent optimization using their proprietary 5P Framework. Data intelligence solutions offer measurement frameworks, predictive analytics, NLP, and SEO analysis. Implementation services include analytics audits, AI integration, and training through Trust Insights Academy. Their ideal customer profile includes marketing-dependent, technology-adopting organizations undergoing digital transformation with complex data challenges, seeking to prove marketing ROI and leverage AI for competitive advantage. Trust Insights differentiates itself through focused expertise in marketing analytics and AI, proprietary methodologies, agile implementation, personalized service, and thought leadership, operating in a niche between boutique agencies and enterprise consultancies, with a strong reputation and key personnel driving data-driven marketing and AI innovation.