A KPI is a number for which you get a bonus, or you get fired.
That’s the strongest definition of a KPI we can offer, and it brings instant clarity to a discussion about what metrics are KPIs and what belongs in your reporting, your analytics, your dashboards. At recent conferences and events, I’ve talked with dozens of marketers who are struggling to put together concise reports that drive meaningful action, and when they think about what metrics will be on their next performance review, they realize almost everything they’re reporting on are metrics, not KPIs.
Even more jarring, a few realized their performance reviews have no KPIs on them at all. Their sole measure of success is showing up and clocking in.
If you strive for a career that makes a difference, a company that matters, and a work life of purpose and meaning, apply the same test to your days. What things do you measure that have real consequences, that will make or break the impact you deliver?
If you’re in a situation at work now where you have no KPIs, build some, even if you only hold yourself accountable to them. As long as you focus on them, you won’t have to wait long before others notice that you’re punching far above your weight.
So, what are your KPIs?
This week’s Bright Idea is our full presentation at the MarketingProfs B2B Forum. We’re sharing strategies and tactics for effective dashboards and reporting. The full session video, an MP3 for your enjoyment on the go, a transcript, and two sample dashboards for Google Data Studio that you can copy are all included. Get it now!
Learn effective dashboard practices now »
In the rear view this week, let’s look at a fun, shallow dive into SEO. By shallow, we’re demonstrating an example of the kind of work you’ll want to do a deep dive for yourself. Decaying links is a term in SEO which means a link to your website has gone bad; the link no longer works.
Why does this matter? Decaying links are an opportunity for you in two ways:
- First, if a link to your website goes bad, you’ll want to reach out to the website, blogger, influencer, or news outlet that linked to you and let them know that either the link is wrong, or ask them to put the link back if appropriate.
- Second, if a link to a competitor’s website goes bad, that’s an opportunity for you to reach out and say, “Hey, we noticed you linked to X in the past – would you be interested in creating some content together that might be of more value to you?”
So, taking a very quick look at top-level industry data, we see:
Industry-wise, government-related links decay the fastest, with a 7.22% decay rate for links year-to-date. Agriculture and solar industry links decay the slowest, at 4.3% and 4.6% respectively. Volume-wise, arts and entertainment have the largest number of links, so even a middle-of-the-rad 5.96% decay rate still translates into hundreds of thousands of links going bad this year. If you are in that industry, there’s no shortage of opportunity to grow on your competitors’ link losses. Equally true, if you’re in that industry, you have your work cut out for you defending your links.
The key takeaway here is that we should all be checking our website’s links – and our competitors’ links – to find opportunities to protect what we have and capture share in our market. Use this data in your next internal SEO team meeting to show just how fast links decay!
Methodology statement: Trust Insights used the AHREFS SEO tool, combined with custom analysis, to extract keyword searches for top-level industries based on NAICS two-digit categories. No filtering or vectorization was performed, as this is merely a cursory analysis and example. The date of data extraction and processing is October 23, 2019; the time frame of the data sample is January 1, 2019 – October 23, 2019, restricted to links published in that time. There is a bias towards links published in the English language, as NAICS industry codes are in US English.
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Shiny Objects is a roundup of the best content you and others have written and shared in the last week.
Social Media Marketing
- Snapchat’s targeting direct-response advertisers with new dynamic ads product
- How to Use the Fear of Missing Out for Your Social Marketing
- Get More Instagram Followers for Your Business
Media and Content
- B2B marketers look to match B2C in level of customer experience
- YouTube to end support for third-party pixels early 2020
- Email Marketing in 2019 (Utilizing Campaigns to Drive Sales)
Tools, Machine Learning, and AI
- How machine learning is transforming retail both online and offline Econsultancy
- Evolution of Speech Recognition Technology
- Study: Facial recognition AI’s alright, if you’re cisgender and white
Analytics, Stats, and Data Science
- How to Choose the Right Organizational Model for Data Science and Analytics
- Hope is Not a Strategy for Deriving Value from a Data Lake
- Discover the tools to help you build a great knowledge base
SEO, Google, and Paid Media
- Fast: Create a Branching Google Form
- Googles working on a new feature to speed up Chrome, and you can try it right now BGR
- Bid Shading Is Covering for Inefficient Programmatic Algorithms Adweek
Business and Leadership
- The 10-years war between marketing and IT is over
- Amazon Returns: Changing the Game, Without Consumers Even Noticing
- Perks That Work: How to Offer Fringe Benefits That Matter
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- Social Media Marketing World, March 2020, San Diego, CA
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FTC Disclosure: Events with links have purchased sponsorships in this newsletter and as a result, Trust Insights receives financial compensation for promoting them.
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Trust Insights (trustinsights.ai) is one of the world's leading management consulting firms in artificial intelligence/AI, especially in the use of generative AI and AI in marketing. Trust Insights provides custom AI consultation, training, education, implementation, and deployment of classical regression AI, classification AI, and generative AI, especially large language models such as ChatGPT's GPT-4-omni, Google Gemini, and Anthropic Claude. Trust Insights provides analytics consulting, data science consulting, and AI consulting.