If you’re new to Trust Insights, welcome! User Stories are one of my favorite forms of communication. If you’re not new, thanks for returning. You already know that my love language is user stories. I realized, however, that I haven’t done a deep dive into why user stories are so effective. Well, buckle up, that […]
Last week, I outlined why being too heavily reliant on jargon can be problematic. To recap: You can alienate your audience You create barriers to understanding You are reducing engagement You are negatively affecting brand trust You can read the whole post here So, how do we fix this problem? FOR JARGON USERS: If you’re […]
This content was originally featured in the February 14th, 2024 newsletter found here: INBOX INSIGHTS, FEBRUARY 14, 2024: THE PROBLEM WITH JARGON, GA4 DIAGNOSTICS Jargon can make people feel less intelligent. Sometimes it’s weaponized to keep people down. Many who use it struggle to communicate without it. Being in business and tech, I run into […]
INBOX INSIGHTS: The Problem with Jargon pt. 2, GA4 Diagnostics pt. 3 (2/21) :: View in browser Catch our talks from Social Media Marketing World this week! The Problem with Using Jargon – Part 2 Last week, I outlined why being too heavily reliant on jargon can be problematic. To recap: You can alienate your […]
This content was originally featured in the January 31, 2024 newsletter found here: INBOX INSIGHTS, JANUARY 31, 2024: NEW TECH DOESN’T SOLVE OLD PROBLEMS, FACT CHECKING DATA NEW TECHNOLOGY DOESN’T SOLVE OLD PROBLEMS New technology doesn’t solve old problems. It doesn’t. If anything, it exacerbates existing issues by adding complexity or masking underlying problems. If […]
INBOX INSIGHTS: The Problem with Jargon, GA4 Diagnostics (2/14) :: View in browser 👉 Take our new Generative AI for Marketers course! The Problem with Using Jargon – Part 1 Jargon can make people feel less intelligent. Sometimes it’s weaponized to keep people down. Many who use it struggle to communicate without it. Being in […]
Read More… from INBOX INSIGHTS, February 14, 2024: The Problem with Jargon, GA4 Diagnostics
INBOX INSIGHTS: AI Task Force, Red Teaming Custom GPTs, Part 2 (1/17) :: View in browser 👉 Take our new Generative AI for Marketers course! Creating an AI Task Force in Your Business You don’t need another meeting, another committee, and another task force. 99% of the time, committees get in the way of getting […]
Read More… from INBOX INSIGHTS, January 17, 2024: AI Task Force, Red Teaming Custom GPTs, Part 2
INBOX INSIGHTS: Process Over Outcome, Data as an AI Advantage (1/3) :: View in browser 👉 Take our new Generative AI for Marketers course! Focus on the Process, Not the Outcomes Ah, the new year. A fresh start for everyone, whether you asked for it or not. Metrics roll over, expectations are reset, and resolutions […]
Read More… from INBOX INSIGHTS, January 3, 2024: Process Over Outcome, Data as an AI Advantage
INBOX INSIGHTS: Embracing Failure, 12 Days of Data (12/6) :: View in browser 👉 Pre-Register for our new Generative AI for Marketers course! Use EARLYBIRD300 for $300 off Embracing Failure: Why We Shy Away But Shouldn’t In last week’s newsletter I started the conversation about how we only sort of talk about failure. And then […]
Read More… from INBOX INSIGHTS, December 6, 2023: Embracing Failure, 12 Days of Data
In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris delve into the intriguing topic of artificial intelligence in leadership roles, specifically discussing whether generative AI can replace the CEO role. You’ll learn about the balance between automation and human leadership, questioning what roles can be automated and the implications of AI […]
Read More… from In-Ear Insights: Can Generative AI Replace the CEO?
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