In-Ear Insights: Social Media ROI

In this week’s In-Ear Insights, Katie and Chris discuss social media ROI. What is it, how do you compute it, and why do marketers do such a bad job with it? Learn the most common mistakes with social media ROI, when it’s useful as a metric, and what your next steps should be to find […]

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IN-EAR INSIGHTS RISKS OF REPLICATING DATA WITHOUT SOURCES

In-Ear Insights: Risks of Replicating Data Without Sources

In this week’s In-Ear Insights, Katie and Chris discuss the challenges of replicating data and what to do when asked to use data to make conclusions. They explain that the lack of information can be a hindrance to making accurate comparisons, but having domain expertise and knowledge of available data sources can help in creating […]

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THIRD PARTY RELATIONSHIP MANAGEMENT

In-Ear Insights: Third Party Relationship Management

In this week’s In-Ear Insights, Katie and Chris talk vendor and partner management, aka third party relationship management. What is it? How do you choose vendors and partners who fit your requirements best? How do you position yourself as the vendor of choice? Tune in to find out! [podcastsponsor] Watch the video here: Can’t see […]

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OBSTACLES TO BECOMING DATA-DRIVEN

In-Ear Insights: Obstacles to Becoming Data-Driven

In this week’s In-Ear Insights, Katie and Chris tackle a common challenge in organizations wanting to adapt a data-driven marketing methodology: stakeholders who don’t make data-driven decisions. Learn why this is the case and what you can do to help transition those stakeholders to more of a data-driven point of view. [podcastsponsor] Watch the video […]

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MOTIVATION, MOMENTUM, AND MANAGEMENT

In-Ear Insights: Motivation, Momentum, and Management

In this week’s In-Ear Insights, Katie and Chris discuss how to manage motivation of a team, especially in demotivating circumstances. How do you keep people interested over a long period of time in a sustainable way? What if you don’t have the budget or resources for tangible retention methods? Tune in to learn motivation tips! […]

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HOW BUSINESS REQUIREMENTS GATHERING BOOSTS REVENUE

{PODCAST} In-Ear Insights: How Business Requirements Gathering Boosts Revenue

In this week’s In-Ear Insights, Katie and Chris talking business requirements gathering. Often seen as administrative overhead, business requirements gathering can dramatically increase revenue if you do it right. Learn what business requirements gathering really is, why it’s often done incorrectly (or not at all!) and how you can implement the process better to make […]

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{PODCAST} In-Ear Insights: Data Science vs. Data Analytics: What's the Difference?

In-Ear Insights: Data Science vs. Data Analytics: What’s the Difference?

In this week’s In-Ear Insights, Katie and Chris discuss the differences between data science and data analytics. They delve into how data science focuses on exploring why things happen, while data analytics focuses on what happened. They also touch on the importance of requirements gathering and the role of data engineering. Tune in to the […]

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SECRETS OF THE C-SUITE

In-Ear Insights: Secrets of the C-Suite

In this week’s In-Ear Insights podcast episode, Katie and Chris talk about one of the secrets of the C-Suite, based on a recent LinkedIn article. What does one set of executives do to be more productive that others don’t, and what lessons we can learn from it? Tune in to find out! [podcastsponsor] Watch the […]

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2022 YEAR IN REVIEW

{PODCAST} In-Ear Insights: 2022 Year In Review

In this week’s In-Ear Insights, Katie and Chris look back at the year that was. We looked at the impact of Twitter’s change in leadership and Google’s announcement that Universal Analytics is being discontinued. We also discussed the rise and fall of NFTs, Bitcoin and Web 3.0 technologies. We discussed the need to find a […]

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COMMUNITY MANAGEMENT AND UNWRITTEN RULES

{PODCAST} In-Ear Insights: Unwritten Rules of Community Management

In this week’s In-Ear Insights, Katie and Chris tackle the written and unwritten rules of community management, especially for private social media communities like Discord. What makes a community management team successful? What makes it prone to chaos? How do you set up your community and your moderation team to be successful? Tune in to […]

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