In-Ear Insights 2023 Year in Review

In-Ear Insights: 2023 Year in Review

In this week’s In-Ear Insights, Katie and Chris look at 2023 in the rearview mirror in their 2023 year in review. What a year, from GA4 to Generative AI – what did we learn? What’s changed, what stays the same, and what can we look forward to in 2024? Tune in to find out! Watch […]

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In-Ear Insights Quality, Quantity, Productivity, and Generative AI

In-Ear Insights: Quality, Quantity, Productivity, and Generative AI

In this week’s In-Ear Insights, Katie and Chris debate the importance of quality work vs. quantity work, measuring employee productivity, and how generative AI may impact the way you think about staffing and hiring. Watch the video here: Can’t see anything? Watch it on YouTube here. Listen to the audio here: Download the MP3 audio […]

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In-Ear Insights Can Generative AI Replace the CEO

In-Ear Insights: Can Generative AI Replace the CEO?

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris delve into the intriguing topic of artificial intelligence in leadership roles, specifically discussing whether generative AI can replace the CEO role. You’ll learn about the balance between automation and human leadership, questioning what roles can be automated and the implications of AI […]

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In-Ear Insights Social Media Marketing Basics for Food & Beverage

In-Ear Insights: Social Media Marketing Basics for Food & Beverage

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss social media marketing and rebuilding a restaurant’s social media presence. They focus on establishing basic consistency first before considering more advanced tactics. They cover the importance of predictability for building trust and meeting audience expectations. You’ll learn an effective approach for […]

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In-Ear Insights Generative AI Business Continuity Planning

In-Ear Insights: Generative AI Business Continuity Planning

In this early episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss generative AI business continuity, the recent drama at OpenAI and what it means for businesses relying on their AI services. We talk about the importance of having backup plans and avoiding putting all your eggs in one basket when it […]

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In-Ear Insights Custom GPT & Software Development Best Practices

In-Ear Insights: Custom GPT & Software Development Best Practices

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss Custom GPT setup, the pros and cons of using AI chatbots like ChatGPT to automate content creation, and best practices for training them effectively, such as the TrustInsights.ai 5P framework and the SDLC. [podcastsponsor] Watch the video here: Can’t see anything? […]

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In-Ear Insights ADD AI TO EVERYTHING CEO AI STRATEGY

In-Ear Insights: Add AI To Everything? CEO AI Strategy

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss CEO AI strategy and whether businesses should add AI to everything just because it’s trendy. They explain why following directives to “AI-ify everything” can backfire, and share a smarter approach using processes like creating user stories and the Trust Insights 5P […]

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In-Ear Insights Predictive Analytics, Productivity, and Management

In-Ear Insights: Predictive Analytics, Productivity, and Management

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss how to better manage people and marketing through frameworks, predictive analytics, and anticipation. We talk about how anticipating questions, needs, and potential issues can help smooth communications between managers and employees. Chris shares how predictive analytics and AI assistants can help […]

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In-Ear Insights CHANGING YOUR MARTECH STACK

In-Ear Insights: Changing Your MarTech Stack

In this episode of In-Ear Insights, the Trust Insights podcast, Katie and Chris discuss changing your MarTech stack and how to thoughtfully add new marketing technology to your existing tech stack. They talk through the importance of gathering requirements upfront to ensure you select tools that solve your specific business needs. Katie asks questions to […]

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INBOX INSIGHTS, October 11, 2023: Understanding Customer Needs With Purpose and Data

INBOX INSIGHTS: Understanding Customer Needs With Purpose and Data (10/11) :: View in browser 👉 Get our free 2024 Marketing Planning Guide with weekly calendars for the best weeks to run major marketing campaigns! Understanding Customer Needs With a Purpose Each week when I sit down to write the opening to the newsletter I ask […]

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