Bringing on a fractional team member is a really good solution to fill gaps within your company. With our deep bench of expertise, Trust Insights can easily step into the shoes of a missing team member and help you keep moving forward. If you’re thinking about building out a new practice, a fractional team member can be a good solution to test-run the disciple and see if you want to keep the expertise in-house or continue to outsource it.
Fractional Team Member services offered:
- Data Scientist
- CEO
- CMO
- Operations
- Team Manager
- Hiring Manager
- Community Manager
Frequently Asked Questions about our fractional team member services:
How does your fractional team integrate with our existing employees / workflows?
We understand that change freaks people out, especially when an outsider comes in to shake things up. That’s why our fractional team members focus on the heart of your business: your people and processes. Through our 5P Audit, we’re not just listing problems – we’re collecting stories. Where are employees hitting a wall? Where are great ideas lost in broken workflows? We find those bottlenecks and map out how to get everyone pulling in the same direction.
Think of us as an adaptable gear slotting into your machine. We’ll establish crystal-clear communication with your existing teams and quickly learn the ropes. Our goal isn’t to cause chaos – it’s about unlocking the potential you already have. We’re about making your workflows smoother, not blowing them up. The goal? Your fractional team member feels like they’ve been there all along, pushing toward the same finish line.
What kind of reporting and communication can we expect during our engagement?
We know you don’t want to babysit us – you need results. That’s why we prioritize proactive communication tailored to your needs. Here’s the breakdown:
- The Basics: Expect regular updates via your preferred channel (Slack, email, etc.). Your dedicated account manager cuts through the noise, ensuring you’re always in the loop.
- Strategic Check-ins: Weekly/monthly meetings (your call) keep us focused on the big picture and address any shifts in priorities.
- Data Doesn’t Lie: We provide clear, actionable reports tied to your key metrics. No fluff, just insights that drive decisions.
- Red Phone Ready: For our most invested partners, urgent issues won’t wait for the next meeting. That’s where our “red phone” access comes in.
We understand that trust is built over time. Our communication isn’t about ticking boxes, it’s about proving our value every step of the way.
How do you measure the success of the fractional engagement? What are the key metrics you track?
We’re not a one-size-fits-all solution, and success shouldn’t be some vague feeling. Before the work even starts, we dig into your 5Ps. We map out those user stories, the things that are frustrating your teams and customers. Every bottleneck is an opportunity for us to set clear, measurable goals that directly impact your bottom line.
Whether it’s boosting lead conversion rates, cutting customer churn, or streamlining your social media analytics, we tie our success metrics directly to your business goals. Need more website traffic? Higher engagement? We’re not interested in vanity metrics – it’s about proving the ROI of our fractional team member so clearly that you can’t imagine running your business without us.
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